Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Data Protection

We implement industry-standard security measures to protect your personal and financial information.

Secure Transactions

All transactions are encrypted using SSL technology to ensure your data remains secure.

Transparency

We are transparent about how we collect, use, and protect your information.

Your Rights

You have the right to access, modify, or delete your personal information at any time.

No Third-Party Sharing

We do not sell, trade, or share your personal information with third parties without your consent.

Data Retention

We retain your information only for as long as necessary to provide our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact our support team. This may include:

Personal identification information (name, email address, phone number)
Financial information (bank account details, transaction history)
Business information (company name, registration details)
Device and usage information (IP address, browser type, operating system)
Location information (when you use location-based services)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

Process transactions and provide payment services
Verify your identity and prevent fraud
Provide customer support and respond to inquiries
Send important updates about our services
Improve our products and develop new features
Comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety
With service providers who assist in our operations (under strict confidentiality agreements)
In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection
Incident response procedures

Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Withdrawal: Withdraw consent where applicable

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@globalpayng.com

Phone: +234 913 000 0310

Address: 5A Sogunle Street, Ikeja, Lagos State, Nigeria

Last updated: January 2025